Your website visitors have high expectations of quickly finding the products or content they need. However, visitors often struggle to figure out exactly what terms they should use in the search box. Auto Complete, which we’ve talked about in the past, shows suggestions as you type into the search box. Another way to help visitors […]
Our customer U.S. Toy has found that cross-linking site search results across its three different websites has increased revenue and reduced confusion among shoppers. The online retailer of toys and classroom supplies has separate sites for consumers and teachers/educators, so visitors sometimes didn’t realize they were on the wrong site – and their searches didn’t […]
From the look of things, UK eRetailers have bought into the idea of Site Search as a Full-Service to provide the best user experience on their sites, while removing the headaches commonly associated with set-up and maintenance over time. In the past week we announced 2 new UK online retailers SockShop, a specialty socks and […]
I spotted a story in Twin Cities Business blog about 3M suing Shoplet over their site search results and thought it was worthy of a comment or two. I found this interesting because its not often you see a lawsuit talking about the relevance of site search results. Shoplet are not a customer of ours. […]
SLI Systems Blog, Guest Post Contributed by: Steve Warren, Vice President of Business Development, Fifth Gear Every retail transaction has a lifecycle. In ecommerce, that lifecycle includes four distinct stages, each representing an opportunity to impress or disappoint your customers. The quality of this four stage process determines a shopper’s opinion of your brand, and […]